Fully Outsourced IT or Add-on to your internal IT
When excellence in IT is non-negotiable, Tech4DC stands as your steadfast partner. Serving the DC Metro Area (Northern Virginia, Washington DC, and Maryland) for over 20 years, we empower your small or medium sized organization with a suite of comprehensive IT services designed to maximize your productivity.
Enjoy the flexibility of either outsourcing all your IT needs to us OR opt for a Co-Managed IT approach, where our experienced IT engineers seamlessly integrate as an extension of your in-house IT team.
FULLY MANAGED IT SERVICES
Unlock your organization’s full potential while we take the reins of your IT and align it to your vision. With Tech4DC’s Fully Managed IT Services, your focus can remain undivided, driving revenue growth while we ensure seamless technological operations. Our commitment extends beyond ordinary services:
What’s Included?
- All-inclusive IT services and solutions.
- Unlimited IT support, whenever you need it.
- All IT Projects (deployments, migrations, overhauls, upgrades, etc.) included.
- Visionary vCIO guidance, aligning your technology with your strategy.
- Dedicated technicians invested in your success.
- Resilient multi-layered Cybersecurity fortifications to protect your organization.
- Simple fixed monthly pricing based on users and devices.
Our Fully Managed IT services offers the following benefits:
- Tailored Packages – We know that every business’ needs are completely different from the next, so we offer 100% custom packages for any business size or budget
- Predictable costs 24/7 – Tech4DC never charges you more when your network is down, a server fails, or mission-critical issue arises. Our flat-rate fee covers all of that whenever you need it done.
- Ramped up productivity – never stress again about network failures, as our managed IT services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
- We are always available – part of what makes our managed services in the Metro DC area so exceptional is that we are always available, regardless of time or holiday.
You can rest easy when you put your IT in our hands. Contact us today for more information.
CO-MANAGED IT SERVICES
Co-Managed IT is a way for growing companies to get the helping hands, specialized expertise and IT management and automation tools they need WITHOUT the cost and difficulty of finding, managing, and retaining a large IT staff OR investing in expensive software tools.
This is NOT about taking over the IT Leader’s job or replacing your IT department. It’s also NOT a one-off project-based relationship where an IT company would limit their support to an “event” (although we can help you with projects).
It IS a flexible partnership to help you get superior IT support and services at a much lower cost than hiring someone.
Here are just a few of the reasons companies are moving to a co-managed approach:
- We don’t replace your IT staff; we make them BETTER. By filling in the gaps and assisting them, giving them best-in-class tools and training, and freeing them to be more proactive and strategic, we make them FAR more productive for you. As an added bonus, THEY won’t get burned out, frustrated and leave.
- You don’t have to add to your head count. Let’s face it: overhead walks on two legs. Plus, finding, hiring, and retaining TOP talent is brutally difficult. With Co-Managed IT, you don’t have the cost, overhead or risk of a big IT team and department. We don’t take vacations or sick leave. You won’t lose us to maternity leave, an illness, or because we have to relocate with our spouse or found a better job.
- Your IT team gets instant access to the same powerful IT automation and management tools we use to make them more efficient. These tools will enable them to prioritize and resolve your employees’ problems faster, improve communication and make your IT department FAR more effective and efficient. These are software tools that are included with our Co-Managed IT program.
- “9-1-1” remote or on-site. In the unexpected event your IT was unable to perform their job OR if a disaster were to strike, we could instantly provide support to prevent the wheels from falling off.
- You get a TEAM of smart, experienced IT pros. No one IT person can know it all. Because you’re a Co-Managed IT client, you will have access to a deep bench of expertise to figure out the best solution to a problem, to get advice on a situation or error they’ve never encountered before and to help decide what technologies are most appropriate for you (without your having to do the work of investigating them ALL).
- You’ll stop worrying (or worry less!) about falling victim to a major cyber-attack, outage or data-erasing event. We can assist your IT department in implementing next-gen cyber security protections to prevent or significantly mitigate the damages of a ransomware attack or security breach. We can also assist in providing end-user awareness training and help you initiate controls to prevent employees from doing things that would compromise the security and integrity of your network and data.
- NO LONG-TERM CONTRACTS. We’re a flexible workforce you can expand and contract as needed.